Refund Policy
Last updated: August 2026
The Free Trial Comes First
Every new account begins with a 30-day free trial. No payment is taken during the trial, and if you cancel before it ends you are never charged. We encourage you to use the trial fully, since it is the cleanest way to decide whether the Service fits your business.
Refund Eligibility
If you are charged and are not satisfied, contact us within 14 days of that charge and we will refund it in full. Refunds apply to the most recent billing period only; earlier months are not refundable. Accounts terminated for violating the Terms of Service are not eligible.
Requesting a Refund
Send your request to support@blockchainmint.com from the email address on the account, and include the date of the charge. You do not need to give a reason, though we welcome the feedback.
Processing Time
Approved refunds are issued to the original payment method. We submit them within three business days; your bank or card issuer typically posts the credit within five to ten business days after that.
Cancellations
You may cancel at any time from your account settings. Cancellation stops the next renewal and keeps your access open through the end of the period you already paid for. We do not prorate partial months.
Promotional Codes and Comped Accounts
Amounts covered by a promotional code, a complimentary account, or any other non-cash credit are not refundable, because no payment was made.
Contact
Questions about billing, cancellation, or a refund can be sent to support@blockchainmint.com.